Returns & Exchange

We want you to love your jewellery. If it isn't right, you can return it within 30 days of delivery for a full refund.

• Items must be unworn, in original packaging, with tags and certificates.
• Personalised and engraved pieces cannot be returned, but can be exchanged.
• Refunds go back to the original payment method within 5–7 business days of inspection.

Lifetime exchange

Exchange any gold or diamond piece at any time for 100% of the current gold and diamond value towards a new design.